Terms & Conditions

• Our Terms & conditions can be found here

Booking and Reservations

• Q: How can I book a tour at Tromsø Aurora Husky?
  A: Booking can be done directly through our website. Simply choose the tour, select the date, and follow the booking instructions.

• Q: Can I make changes to my reservation?
  A: Changes to reservations are subject to availability. Please contact our support team for assistance with any modification requests.

• Q: Is there an age limit for participants?
  A: The age limit varies depending on the specific tour. Please refer to the tour details for age restrictions.

Tour details

• Q: What is included in the tour price?
  A: Refer to the tour description for comprehensive details.

• Q: Are meals provided during the tours?
  A: Yes, meals are included in certain tours. Check the tour description for information on meals and snacks provided.

• Q: What should I wear and bring for the tour?
  A: We recommend wearing warm clothing. Consult the individual tour details for a suggested packing list.

Payment and Cancellation

• Q: How do I make payments for the tour?
  A: Payments are processed securely through our website. Follow the instructions during the booking process.

• Q: What is the cancellation policy?
  A: Our cancellation policy varies based on the time of cancellation. Read our terms and conditions for detailed information.

• Q: Can I get a refund if I cancel my booking?
  A: Refund eligibility depends on the timing of the cancellation. Please review our cancellation policy for specific details.

Safety and Accessibility

• Q: Are the tours suitable for beginners?

  A: Yes! You do not need to be an expert at dogsledding, that’s why you have us!

• Q: Is the tour suitable for people with allergies or special requirements?
  A: We accommodate clients with allergies or special requirements. Please inform us before departure to ensure a tailored experience.